We at AKB Training Consultants Ltd. have been providing customized Staff and Executive training for individual organizations for over a decade. Our mission is to provide the best Customer Service and Skill Confidence training via a teaching format and content that meets your organization’s growing and changing needs. Based on our assessments of concerns within the industry and after conferring with you, we shall determine your specific needs. We are committed to bringing you a high quality tailor-made training program.
In order to succeed in today’s competitive business environment, we need to be better at what we do.
Our Company goal is to provide your employees’ effectiveness in the workplace in areas of: Professionalism & Personal interactions both with colleagues and customers, productivity, and motivation.
Based on our assessments of concerns within the industry and after conferring with you, we shall determine your specific needs. We are committed to bringing you a high quality tailor-made training program.
Our Consultancy and Industry research has determined that most staff would benefit greatly from training in the following broad areas of focus we offer:
· Supervisory Skills / Effectiveness
Supervising a Multi Cultural Workforce
· Leadership Skills
· Effective Written and Oral Communications
Diversity and Inclusion Best Practice
· Team Management
· Professional Ethics
· Conflict Management / Resolution
· Negotiation Skills
· Customer Service / Satisfaction
· Interpersonal Skills / Emotional Intelligence
· Learning & Development Strategies
· Media Relations in the Private Sector
· Succession Planning / Change Management
We source our World class range of Trainers globally to ensure they are Industry and Academic experts in their fields. We guarantee that their years of Top Level Expertise will deliver unrivaled practical and relevant attendee Interaction
“Amina’s mentorship skill is exceptional. After her professional touch on our workforce at Nigus House Hotel, their approach to work has greatly improved, and our client relationship management skill have kept our business in business.
I admire her experiential attributes and level of professionalism. As such, I recommend her to any organisation that is looking to optimise her human capacity development for business growth and sustainability.”
” I worked with Amina on several high level training projects for several multinational corporations and global PR agencies.
At Our last executive media training for Chevron senior management, Amina is a clear strategic thinker, a solid trainer and a trusted team member”
“Mrs. Amina Kolo Baldwin is a joy to work with a chip of the old block. Learned in all . A lady of integrity and extremely well spoken. I recommend her to all those that require her expertise”
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